Got a question? The right answer might be below.
How long does it normally take to deliver an order?
Depending on the order and the available stock, we may need to build your custom bedroom furniture. This can take 6 – 10 weeks but every order is different.
How do you deliver my order?
We have our own fleet of delivery men who will install your furniture. We have a simple delivery pricing structure which is cost effective and reliable.
Where do you deliver?
We currently deliver throughout Australia-wide as below.
- New South Wales.
- Australian Capital Territory.
- South Australia.
- Western Australia.
- Northern Territory.
What if my order is delayed?
Sometimes we may need a little longer to craft, build or deliver your goods due to material availability and our dedication to product quality. In any case, we always contact you well before the delivery date to keep you happy.
Can I work with your team on my kid’s bedroom?
Of course! Simply call us to arrange an appointment and we will have one of our experienced bedroom designers and advisors work with you to create a dream bedroom for your little ones.
When is your showroom open?
We try to be open as much as possible during the times you want to shop for your children. Please view our contact page to see our opening hours. If you wish to view our showroom outside of our normal trading hours, please contact us to arrange a time.
What quality guarantees do you supply?
We are 100% dedicated to creating high quality, safe and well built furniture that is also creative, colorful and functional. If you need to discuss any quality matters with us, we are always available.
What materials do you use?
Depending on the type of furniture, we use high quality Australian wood in most cases for our beds, bunks, bookcases and desks. For specific products please contact us.
Where is your factory located?
Our factory is located across the road from our showroom in Nunawading, Victoria. This mean we can easily discuss adjustments, custom furniture and new designs with our staff and craftsmen to provide the best service and bedroom products.
Can I visit the factory?
As the factory is a very noisy and dangerous place we do not allow factory visits.
Can I pick up my delivery?
Yes. We can make arrangements for you to pick up your order if you like but please note that once you pick up your order we can not guarantee the safe delivery of the goods.